6.5Monitoring, Reporting & Support Integration

Stay ahead with proactive insights, real-time alerts, and integrated support tools.

• Real-Time Activity Dashboards: User sessions, bandwidth usage, CPU/memory reports.
  
  
• Proactive Alerts: Auto-notifications for policy violations, high resource usage, or downtime.
  
  
• Remote Assistance Tools: Screen share, chat, and session takeover capabilities.
  
  
• Support System Integration: Connect with Zendesk, Freshdesk, or ServiceNow.
  
  
• Scheduled & On-Demand Reports: Detailed logs on sessions, errors, billing, and compliance.